FAQ

If your withdrawal request is being processed, you can still cancel it and return the money to your trading account. This option is particularly useful when you want to continue trading but don’t have funds in your account. To cancel your withdrawal, simply contact us by phone or email.

You can withdraw money from your account using the same method you used for depositing, such as a credit card or wire transfer.

We offer several payment methods, including Credit Card, Wire Transfer, and various forms of e-payment. To make a deposit:

Login to your account

Then go to the ‘Deposit’ section.

Choose your preferred method, enter the deposit amount and payment details

Click on ‘Deposit’.

The minimum withdrawal amount is $100.

A SWIFT code is a unique identification code for a specific bank, used in money transfers between banks. You can obtain your bank’s SWIFT code by contacting them.

If the SWIFT code consists of only eight digits, you will need to add XXX at the end.

The maximum deposit amount depends on the deposit method:

1. Credit card: Amount varies

2. Wire transfer: Unlimited

3. E-wallets: Amount varies

The minimum deposit amount is 250 USD/GBP/EUR.

We accept credit cards (Mastercard, Visa), E-Wallets (APM, EFT), and Wire Transfer as payment methods.

Traders are responsible for their own tax liability. Please refer to our general terms for more detailed information.

No, a deposit is not required to register or open an account.

However, you will need to deposit money to start trading.

Follow these three simple steps to register:

1. Click on Open an account on the home page.

2. Fill in the mandatory details.

3. Submit the form

4. Start trading

Welcome to InvestmentsGlobal!

We prioritize your security and utilize the internationally accepted security system SSL (Secure Sockets Layer) to encrypt all credit card payments made over the web. If your browser doesn’t support this system, you will receive an instant notification.

Our team is ready to assist you.

You can reach us via e-mail, phone, or the Live Chat button.

You can open an account in USD, EUR, or GBP.

Please note that once you have registered, you cannot change your currency.

Τhere is no registration fee.

InvestmentsGlobal is a web-based trading platform. You can access and trade on it from any device with an internet connection without the need for software installation.

Green indicates a rising price, while red indicates a falling price.

An underlying asset refers to a commodity, index, stock, currency pair, or any other financial asset that serves as the basis for creating an option.

The time displayed is set to GMT +0 and is synchronized with the market time.

You can view your deposits, withdrawals, and portfolio history in the Account section. Simply login to your account and select the desired information.

You can find a detailed list of all available assets, including their description, expiry times, symbol, and trading hours, on the Asset Index page.

Our support team is available to help. You can contact us via email or the phone number provided on our Contact Us page.

You can update your personal details by accessing your account or by contacting us via email.

If you have forgotten your password, click on “forgot password?” and a new password will be issued and sent to your email.

Rates are quoted prices of underlying assets based on live feeds. Please note that the rates offered may not always reflect exact market prices and can vary by a few pips.

To place a trade, follow these three simple steps after logging into the platform:

1. Select your asset.

2. Choose whether to BUY or SELL.

3. Decide on an investment amount.

A rollover refers to the period when one trading day switches to the next, typically at 5pm EST. It can also refer to interest credited or debited to positions open during the rollover period.

The expiration rate is the asset price at the time you close your trade. Your trade is profitable if the SELL price of your asset at the close of the trade is greater than the BUY price minus the spread in effect at the beginning of the order.

The expiration time can refer to either the time when an order is closed by the trader or the time when an asset’s contract ends for assets with specific open and close periods, typically commodities.

CFD returns depend on the size of your order and the difference between the asset’s price at the order’s opening and closing. To calculate your profit, subtract the BUY price from the SELL price and multiply this amount by the number of lots purchased.

If you’re unable to place a trade, please ensure that you have sufficient funds in your account and that the asset is currently available for active trading.

CFD trading is a fast-paced market where prices constantly fluctuate. The platform updates with the latest prices available through our feed.