• Funding 8
  • Open Account 7
  • Platform 6
  • Support 3
  • Trading 8
How can I cancel a withdrawal?

If your withdrawal request is being processed, you can still cancel it and return the money to your trading account. This option is particularly useful when you want to continue trading but don’t have funds in your account. To cancel your withdrawal, simply contact us by phone or email.

How can I withdraw money from my account?

You can withdraw money from your account using the same method you used for depositing, such as a credit card or wire transfer.

How do I make a deposit?

We offer several payment methods, including Credit Card, Wire Transfer, and various forms of e-payment. To make a deposit:

Login to your account

Then go to the ‘Deposit’ section.

Choose your preferred method, enter the deposit amount and payment details

Click on ‘Deposit’.

Is there are a minimum withdrawal amount?

The minimum withdrawal amount is $100.

What is a SWIFT code?

A SWIFT code is a unique identification code for a specific bank, used in money transfers between banks. You can obtain your bank’s SWIFT code by contacting them.

If the SWIFT code consists of only eight digits, you will need to add XXX at the end.

What is the maximum deposit amount?

The maximum deposit amount depends on the deposit method:

1. Credit card: Amount varies

2. Wire transfer: Unlimited

3. E-wallets: Amount varies

What is the minimum deposit amount?

The minimum deposit amount is 250 USD/GBP/EUR.

Which payment methods are accepted?

We accept credit cards (Mastercard, Visa), E-Wallets (APM, EFT), and Wire Transfer as payment methods.

Are payouts subject to taxes?

Traders are responsible for their own tax liability. Please refer to our general terms for more detailed information.

Do I have to deposit money for registration?

No, a deposit is not required to register or open an account.

However, you will need to deposit money to start trading.

How can I register?

Follow these three simple steps to register:

1. Click on Open an account on the home page.

2. Fill in the mandatory details.

3. Submit the form

4. Start trading

Welcome to InvestmentsGlobal!

How secure is our trading platform?

We prioritize your security and utilize the internationally accepted security system SSL (Secure Sockets Layer) to encrypt all credit card payments made over the web. If your browser doesn’t support this system, you will receive an instant notification.

If I’m having problems registering, what do I do?

Our team is ready to assist you.

You can reach us via e-mail, phone, or the Live Chat button.

What currency can I use for trading?

You can open an account in USD, EUR, or GBP.

Please note that once you have registered, you cannot change your currency.

What is the registration fee?

Τhere is no registration fee.

Do I need to install software?

InvestmentsGlobal is a web-based trading platform. You can access and trade on it from any device with an internet connection without the need for software installation.

What do the colors of the rates on the trading platform mean?

Green indicates a rising price, while red indicates a falling price.

What is an underlying asset?

An underlying asset refers to a commodity, index, stock, currency pair, or any other financial asset that serves as the basis for creating an option.

What is the time shown on this site?

The time displayed is set to GMT +0 and is synchronized with the market time.

Where can I view my trading history?

You can view your deposits, withdrawals, and portfolio history in the Account section. Simply login to your account and select the desired information.

Where can I view the precise trading hours of each asset?

You can find a detailed list of all available assets, including their description, expiry times, symbol, and trading hours, on the Asset Index page.

How can I contact you?

Our support team is available to help. You can contact us via email or the phone number provided on our Contact Us page.

How can I update my personal details?

You can update your personal details by accessing your account or by contacting us via email.

What should I do if I have forgotten my password?

If you have forgotten your password, click on “forgot password?” and a new password will be issued and sent to your email.

How are rates determined?

Rates are quoted prices of underlying assets based on live feeds. Please note that the rates offered may not always reflect exact market prices and can vary by a few pips.

How can I make a trade?

To place a trade, follow these three simple steps after logging into the platform:

1. Select your asset.

2. Choose whether to BUY or SELL.

3. Decide on an investment amount.

What is a rollover?

A rollover refers to the period when one trading day switches to the next, typically at 5pm EST. It can also refer to interest credited or debited to positions open during the rollover period.

What is the expiration rate?

The expiration rate is the asset price at the time you close your trade. Your trade is profitable if the SELL price of your asset at the close of the trade is greater than the BUY price minus the spread in effect at the beginning of the order.

What is the expiration time?

The expiration time can refer to either the time when an order is closed by the trader or the time when an asset’s contract ends for assets with specific open and close periods, typically commodities.

What return will I receive in case of successful investment?

CFD returns depend on the size of your order and the difference between the asset’s price at the order’s opening and closing. To calculate your profit, subtract the BUY price from the SELL price and multiply this amount by the number of lots purchased.

Why am I unable to make a trade?

If you’re unable to place a trade, please ensure that you have sufficient funds in your account and that the asset is currently available for active trading.

Why do the rates continue to change before I make a decision?

CFD trading is a fast-paced market where prices constantly fluctuate. The platform updates with the latest prices available through our feed.

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